QuickFollowz's Refund Policy
July 1st, 2017
Welcome to QuickFollowz (“Followz Inc.,” “we,” “us,” or “our”). Our Refund Policy is designed to provide clarity on the terms and conditions governing refunds for our products & services. Please read this policy carefully to understand our refund procedures.
Refund Eligibility
Refund requests will be considered under the following circumstances:
- Unavailability: If the products or services become permanently unavailable due to reasons within our control.
Significant - Disruption: In the event of a significant disruption or failure that severely impacts the use of the products or services.
- Promos: Refunds are guaranteed for product or service promotions that explicitly offer a 7-day cancellation period with a full refund option.
Non-Refundable Situations
Refunds will not be provided under the following circumstances:
- User Error: Refunds will not be issued for errors committed by the user, such as accidental purchases, account closure, or failure to use the product or service.
- Policy Violation: If a user violates our Terms and Conditions, the user forfeits any right to a refund.
- Partial Service Usage: Refunds are not available for partially used services or subscriptions.
Refund Process
To request a refund, users must:
- Submit a formal written refund request to us via email ([email protected]) or WhatsApp within 14 days of the purchase date.
- Clearly state the reason (must be valid) for the refund request, providing relevant details and documentation.
Refund Approval
Refund requests will be reviewed within 7 business days. Approval is at the sole discretion of QuickFollowz. Approved refunds will be processed through the original payment method.
Exceptions
In exceptional cases, where QuickFollowz determines that unique circumstances warrant a refund outside the scope of this policy, the decision will be made at our discretion.
Modification of Refund Policy
QuickFollowz retains the right to modify this Refund Policy at any time with prior notice. Users are encouraged to review this policy periodically for any changes.
Contact Information
For refund-related inquiries, please contact us at [email protected]. We are committed to addressing any concerns and ensuring a fair and transparent refund process.
By using our Products & Services, you agree to the terms outlined in this Refund Policy. – Quick Team