If your checkmark was removed due to violating the social media platform’s rules or policies that was not made by mistake, it’s out of our hands and you will not receive any guarantee from us. However, if the checkmark was gone in a few days after, and without doing or violating anything then you have to prove it to us and we will further investigate it and inform you about the final decision and the next steps. *Usually it takes 7-14 days for the whole investigation.